Support
Questions, ideas or a problem? We are happy to help.
Email us
Write to us and include your phone model and the app version (Settings, About). We reply as soon as we can.
+60 11-2712 3104
Common questions
The adhan does not sound on time.
On Android 14 and newer, open Settings, Apps, Muslim Flow, Alarms & reminders, and allow it. Also keep notifications on, and set battery use for the app to Unrestricted if your phone stops it in the background.
Prayer times look wrong.
Pull down on the Prayer tab to refresh your location. Check that your phone's date, time and time zone are set automatically.
A surah says it is not available offline.
Open the surah, choose Listen, and tap the download button. When the check mark and “Available offline” appear, it is saved.
The Qibla compass is not steady.
Move your phone in a figure 8 to calibrate it, and keep it away from magnets, cases with magnets and metal.
How do I change the language or theme?
Open More, then Settings. Choose Appearance for dark or light, and App language for the language.